Privacy Policy
Nawader Perfumes
At Nawader Perfumes, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, creating an account, placing an order, subscribing to our services, or contacting our customer support team.
Information We Collect
When you use our website, place an order, or contact us, we may collect the following information:
Full name.
Phone number.
Email address, when provided.
Billing and delivery address.
Account information, if you create an account.
Order details and purchase history.
Payment confirmation and transaction details.
Messages, inquiries, and customer service communications.
Technical information such as device type, browser, IP address, and website usage data.
How We Use Your Information
We may use your personal information to:
Process and confirm your orders.
Arrange shipping and delivery.
Contact you regarding your order or account.
Provide customer service and product assistance.
Process returns, exchanges, and refunds.
Prevent fraud and protect website security.
Improve our products, services, and shopping experience.
Send promotional messages or offers when you have agreed to receive them.
Comply with legal, regulatory, accounting, or security requirements.
Payment Information
Payments are processed through authorized and secure payment service providers.
Nawader Perfumes does not store your complete debit card or credit card details. Payment information is securely collected and processed by the payment gateway selected during checkout.
We may retain limited transaction information, such as the payment status, transaction reference, payment method, and refund details, for order management and accounting purposes.
Shipping and Delivery Partners
To process and deliver your order, we may share the necessary information with delivery and courier companies.
This information may include:
Customer name.
Phone number.
Delivery address.
Order reference.
Any delivery instructions provided by the customer.
For international orders, information may be shared with courier companies such as Aramex or another approved shipping provider.
Cookies and Website Usage
Our website may use cookies and similar technologies to:
Keep the website functioning correctly.
Remember your preferences and shopping cart.
Improve website performance.
Understand how visitors use the website.
Measure advertising and marketing performance.
Provide a more relevant shopping experience.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Marketing Communications
We may send you offers, new product announcements, or promotional messages through email, SMS, or WhatsApp when you have provided your consent or requested such communications.
You may request to stop receiving marketing messages at any time by contacting us or using the unsubscribe option where available.
Messages related to active orders, payments, delivery, returns, or customer support may still be sent when necessary.
Data Protection
We apply reasonable technical and organizational security measures to protect your personal information against:
Unauthorized access.
Loss or accidental deletion.
Misuse or alteration.
Unauthorized disclosure.
Fraudulent activity.
Although we take appropriate security precautions, no website or electronic transmission method can be guaranteed to be completely secure.
Sharing Your Information
Nawader Perfumes does not sell or rent your personal information.
We may share limited information only when necessary with:
Payment service providers.
Delivery and courier companies.
Website hosting and technical service providers.
Customer service and communication platforms.
Marketing and analytics providers.
Government or regulatory authorities when legally required.
Professional advisers where necessary to protect our legal or business interests.
These parties are expected to process your information only for the purpose for which it was shared.
Data Retention
We may retain personal information for as long as necessary to:
Complete and manage orders.
Provide customer support.
Maintain accounting and transaction records.
Handle returns, refunds, and disputes.
Comply with legal and regulatory obligations.
Protect against fraud and misuse.
When information is no longer required, we may securely delete or anonymize it.
Your Rights
Depending on the applicable laws and circumstances, you may contact us to:
Request access to your personal information.
Correct inaccurate or incomplete information.
Request deletion of certain information.
Withdraw your consent for marketing communications.
Ask how your information is being used.
Request that certain processing activities be limited.
Some information may need to be retained when required for legal, accounting, transaction, fraud-prevention, or security purposes.
Third-Party Links
Our website may contain links to external websites, applications, or social media platforms.
Nawader Perfumes is not responsible for the privacy practices, security, or content of third-party services. We recommend reviewing their privacy policies before providing personal information.
Changes to This Privacy Policy
Nawader Perfumes may update this Privacy Policy when necessary to reflect changes in our services, website, business practices, or legal requirements.
The latest version will be published on our website and will apply from the date of publication.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact our customer service team.
Nawader Perfumes
Website: www.nwader.net
Email: support@nwader.net
Phone: +965 51449205
WhatsApp: +965 51449205
Location: Al Mubarakiya, Kuwait